Frequently Asked Questions

Everything you need to know about Goldbergh luxury sportswear and services.

What is the standard delivery time for international orders?

We offer worldwide shipping via premium carriers. Standard international delivery typically takes 3 to 5 business days, depending on your location and customs processing.

How do I ensure I select the correct size for ski wear?

Goldbergh collections are designed with a tailored, feminine fit. We recommend consulting our detailed Size Guide on the product page or sizing up if you prefer a more relaxed fit for layering.

What is your return policy for luxury items?

You may return any unworn items with original tags attached within 14 days of receipt. Please ensure the security seals remain intact to qualify for a full refund.

Are your down jackets ethically sourced?

Yes, all Goldbergh down products are RDS (Responsible Down Standard) certified, ensuring that the feathers and down come from animals that have not been subjected to unnecessary harm.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.

How should I care for my technical ski apparel?

To maintain the waterproof and breathable properties of your technical gear, we recommend professional cleaning or a gentle machine wash at 30°C using specific outdoor apparel detergent.